Disclaimer Asuransi Perjalanan Zurich

www.travellin.co.id ( "Site") is owned by PT Zurich Asuransi Indonesia Tbk ( "Zurich") and only to use as personal information. You are not allowed to obtain a commercial advantage from the use of this site and its contents. Your use of this site acknowledges your acceptance and understanding of the terms and conditions contained in this disclaimer and its consequences. If you do not agree to these terms and conditions, please do not use this Site.

Zurich Travel Insurance is a Travel Insurance product from PT Zurich Asuransi Indonesia Tbk and this product is registered with OJK under as Ztravellin. The agreement has been submitted to OJK to change the name of the registered product to Zurich Travel Insurance.


Content Ownership and Intellectual Property

Zurich Travel Insurance and other logos contained in this Site are trademarks and registered where the use of the logo and trademark are protected by law. You may not use, distribute, modify, transmit, reuse, repost, or use the logo and the brand as well as the contents of this Site (including information, services or products) for public or commercial purpose, including text, images, audio, and video without permission Zurich Insurance's written and / or trademark owners concerned (if any).  


Product Information and Premi Simulation

1.       Information on www.travellin.co.id insurance products following the price (rate) and applicable regulations.

2.      You are deemed to have studied in advance and understand the specifications of the products we provide.

3.    Premi Simulation on this website www.travellin.co.id is an estimate of the amount of premi calculation for each type of insurance products available. And nominal of premi calculation is not binding.

4.      Premiums price in simulation entitled us to the rupiah exchange rate of the dollar, for billing purpose in the customer's credit card.


Application data

1.      You must fill out an application data (customer data) on this website accurately in accordance with your identity.

2.     By agreeing / confirmation of application data above, you also agree that the insurance policy may be issued directly in accordance with the data you have provided and will do the billing on the application.

3.    You are required to provide mobile telephone number and electronic mail address (email) is accurate, because the media will be shipping lanes insurance policy and related information your insurance policy.

4.      We are not responsible for any error caused by the delivery of the policy errors of writing a mobile phone number and e-mail address you provide.



1.     The amount of compulsory insurance premiums you pay is the same as stated in www.travellin.co.id application through the website or through Zurich Care 1500 456

2.    You can cancel the transaction via the website www.travellin.co.id with the requirements of the policy period not yet running and will be charged a cancellation fee in accordance with the provisions.

3.      Return of premium on cancellation of transaction you make will be processed in accordance with the policies and regulations that exist.

4.      We reserve the right to cancel the transaction if you do not meet the terms and condition that have been set.


The active status of the insurance policy

1.       Your insurance policy will be active after you already make premium payments by way of payment methods that we provide on the website www.travellin.co.id

2.       Status of insurance policy that is not active yet, do not have the right to file a claim in any form



1.       Payment can be made through the options available on the website www.travellin.co.id

2.       New payment will be acknowledged as paid, after all the money has been effective in an account in accordance with the amount of premiums billed.

3.       Payment is in Rupiah, if premiums denominated in US dollars then it will use the exchange rate determined by us at the time of the transaction.


Paket Polis e-policy (e-polis)

You will receive an insurance policy in the form of e-policy to the email address you registered.

E- Polis will consist of:

·         Polis Overview

·         explanation of product

·         Wording (Terms Polis Travel Zurich: Zurich Travel Insurance)

·         Virtual Card.


Site Information

The information, pages and other materials provided by this site, or which may be downloaded from this site, is provided as is and without warranty of any kind. Zurich Insurance does not guarantee the accuracy, adequacy or completeness of such information, pages or materials and expressly denies it is responsible for any errors or rejection occurs. Use of this site is at your own risk and it is your responsibility to take precautions to ensure that the pages and other materials are free from viruses, worms, Trojan horses, time bombs or other things that are destructive.


You must take steps actively involved in ensuring the security of the computer system and personal information contained therein. We are not responsible for the misuse of this information by the largest outside when the data was obtained by illegal means. This site may not work well with the browser or other software you use. There is no guarantee that the site will work consistently and continuously, and changes on this Site may be the cause of the interruption or poor performance and may be terminated at any time.

Site information can be changed or updated without notice. Zurich no commitment to, and specifically disclaims any obligation to, update or correct any such information


Privacy Policy

By using this Site and submitting your personal information to us, you agree to the collection, use and disclosure of your personal information by the insurer or the parent company directly or indirectly from Zurich Insurance, subsidiaries, sponsors, or companies affiliated to Zurich insurance.


Zurich Insurance may collect personal information about you (such as your name, address, telephone number, email address, your family data) provided by you through this Site. Your personal information may be used for all purposes Zurich Insurance valid, including but not limited to process your participation in a competition and / or offers organized by Zurich Insurance, get a picture of your needs to the site and products, record your interactions on the Site , including a record of your involvement in any competition and / or offers Zurich Insurance as well as your interest in this site.


Zurich Insurance may collect and store personal information electronically, and may appoint a third party to collect and store your personal data is for the benefit of Zurich Insurance. Apart from those already mentioned above, the insurer may disclose personal information when required by law, including the fulfillment of the warrant, subpoena or other legal process. No network, including the Internet, which is completely safe. Thus, the insurer is not liable for any loss, damage or unauthorized acquisition of personal information submitted to this Site and are not responsible for any loss due to loss, damage or unauthorized acquisition of personal information against them.


Zurich Insurance is not responsible for any damage caused by the failure of third parties to honor their privacy obligations. Similarly, the insurer is not responsible for the privacy policies and activities of other sites linked to this Site.


Zurich Insurance can provide general information that does not specifically refer to a particular individual, concerning general information on the visitors to a third party site affiliated or not affiliated with the insurer.


Zurich Insurance can store your personal information and other information in a location that is both inside and outside the territory of the Republic of Indonesia, and you give your consent to this.


Other Terms and Condition

All terms and conditions contained in this Site are governed by the laws of the Republic of Indonesia. Use of this Site by you will be subject to other laws or regulations applicable to the website, the Internet, or the worldwide web.


You agree to submit to the exclusive jurisdiction of the Central Jakarta District Court in the event of a dispute. If one part of the disclaimer is deemed invalid, unenforceable, or illegal for any reason, then the other parts of this disclaimer remain in full force.

Any information that you send or post (other than personal information subject to the Privacy Policy) belong to Zurich Insurance and can be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting , In addition, the insurer is free to use any ideas, concepts, know-how, or techniques contained in communication materials you send to this Site for any purpose including, but not limited to, developing, manufacturing, and marketing products using such information.


You agree to indemnify and hold harmless Zurich Insurance, its Affiliates, and other parties involved in creating, producing, or delivering this Site, and their respective directors, officers, employees, agents, shareholders, licensors and representatives, from and against all claims, damages, costs, and expenses (including without limitation attorney's fees) arising from (a) use, activities, services or software associated with the site; (B) any breach of Disclaimer; or (c) any allegation or claim for any contents of users that you provide or create through this Site, services, or software that violates or infringes the copyright, trademark, trade secret, privacy or other intellectual property, or other rights from third parties.


We have the right to restrict the use of this Site, prevent you from accessing this Site or remove and discard any content in this site if you have violated or acted inconsistently with the content or purpose of this Disclaimer. Zurich Insurance reserves the right to contact any authorities or other related parties and disclose personal information and information, or take legal steps, about your behavior on this Site in its sole discretion


Zurich Insurance refuse to give any guarantee on this site, either real or implied. Zurich Insurance is not responsible to you for any losses, including the total damage direct, indirect, special or accidental happening, arising out of or in connection with your use of this site or other sites linked. All rights not expressly manifest in this disclaimer is deemed to have known.


Zurich Insurance may revise this disclaimer from time to time. You are requested to check this page periodically to ensure that you have a grasp of the latest version of this Disclaimer. If you need more information or have any questions about this disclaimer you can contact the insurer by email at zurichcare.general@zurich.co.id

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